Shipping policy
Shipping Policy
Processing & Shipping Times All orders are processed within 2-5 business days. Once your order has been processed, you will receive a confirmation email with tracking details (if applicable).
Shipping times vary based on your location:
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United States: 5-10 business days
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Canada: 7-14 business days
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International: 10-20 business days
Please note that shipping times are estimates and may be affected by external factors such as customs delays, carrier issues, or high demand periods.
Shipping Rates & Methods We offer standard shipping on all orders. Shipping costs are calculated at checkout based on your location and order size. Some products may qualify for free shipping promotions, which will be indicated on the product page or during checkout.
Order Tracking If your order includes tracking, you will receive a tracking number via email once your order has shipped. Please allow up to 48 hours for tracking updates to appear.
Shipping Restrictions We currently do not ship to P.O. boxes or military addresses (APO/FPO). Additionally, certain international locations may have restrictions. If we are unable to ship to your location, we will notify you and issue a refund.
Customs & Duties For international orders, customs fees, import duties, and taxes may apply. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for details.
Lost or Delayed Shipments If your package is delayed or lost, please contact the shipping carrier first to resolve the issue. If you need further assistance, reach out to our customer support team at [your email/contact info], and we will do our best to help.
Changes & Cancellations Once an order has been processed, we cannot guarantee changes or cancellations. If you need to make modifications, please contact us as soon as possible.
For any additional shipping inquiries, feel free to reach out to us at ebtheredhead@hotmail.com